Product Assessment

How well does a software application or service match your organization's business requirements? Is the product extensible, scalable and robust? How much will it really cost? These are all tough questions that need to be asked, but more importantly, they need to be answered.

Conducting an independent review of a vendor's software product is an essential part of an organization's due diligence responsibilities.

Digitalembrace specializes in evaluating many types of Commercially Off The Shelf (COTS) software product. Our consultant teams have extensive knowledge and experience with:

  • Portals & Content Management - Stellent/Oracle UCM, Microsoft SharePoint
  • Customer Relationship Management - SugarCRM, Salesforce.com, Microsoft Dynamics CRM
  • Open Source Software Solutions
  • .NET/J2EE Custom Solutions

Our Approach

Digitalembrace's Product Assessment is a comprehensive review of a vendor's software product, and its ability to meet your business and technical requirements. It provides you with insight to make a better decision.

This approach is accomplished in 4 basic stages:

  • Stage 1 - Discovery & Information Gathering
  • Stage 2 - Technical & Business Analysis
  • Stage 3 - Findings & Recommendation Report Compilation
  • Stage 4 - Presentation of Deliverables

This approach will require approximately 5-6 weeks, depending on the size and complexity of your business requirements. As part of the process, Digitalembrace will also assess the business and technical requirements to ensure you've considered all areas of concerns.

Focus Areas

Our Assessment focuses on areas that can directly or indirectly affect your business. These areas include:

  • Business Requirements
  • Functional & Non-Functional Requirements
  • Technology & Infrastructure Requirements
  • Total Cost of Ownership
  • Vendor Capability & Maturity

Your Deliverables

As a result of this assessment, you will be provided with a written report containing the following:

  • Business Requirements Fit-Gap Analysis
  • Technical Fit-Gap Analysis
  • Total Cost of Ownership Assessment
  • Vendor Assessment
  • Recommendations and Action Plan

With a Product Assessment from Digitalembrace, you will have an assurance that you have completed your due diligence in selecting the right solution.