CUSTOMER

RELATIONSHIP 

MANAGEMENT

(CRM)

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CRM SERVICES

Customer Relationship Management (CRM) is a technology that can be rapidly utilized with relatively limited costs. Aside from tracking customer interaction, CRM helps organizations optimize their operations by automating routine tasks and standardizing best practices.

 

At the core, our solutions start with Microsoft Dynamics 365 and can be deployed as solutions for Sales, Marketing Customer Service and Case Management.

 

Microsoft Dynamics 365 is an extensible operations platform that allows businesses to move beyond transactions and reports, while incorporating an understanding of all people in the business. 

"A technology that focuses

on change, not just following a plan."

 

Consulting Services with leading-edge, fixed-priced, and team-based technology solutions. Digitalembrace's team of experts can handle your technology challenges so you can focus on your core business initiatives.

Specializing in Dynamics 365, our solutions are proven, effective, and innovative.

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SOLUTIONS

Case Management

Registry Management

License Management

Grants Management

Sales

Customer Service

Marketing

Microsoft Dynamics 365 is an extensible operations platform that allows businesses to move beyond transactions and reports, while incorporating an understanding of all people in the business.

The Microsoft Dynamics 365 platform provides:

Grants Management

Our eFunding accelerator helps organizations manage both Merit-based and Entitlement-based grants management.

License & Registry

Our solution helps organizations manage the application, qualification, issuance, and control & sanctions of licenses/permits

Case Management

Our solutions assist with case intake, complex case routing rules and caseloads in a real-time dashboard.

 
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OUR PROMISE

"Digitalembrace is not just another IT company, we are a company of "techno-geeks" and "technologicians". This means we love what we do, and we do what we love - endlessly. We are not driven by numbers or fame, but by knowing we have creating something special for our clients. And as a result, have made them and their business better."

 

- Henry Fong, Senior Managing Partner

OUR CLIENTS

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